Exchange & Return Policy

At Vogue Wing, your satisfaction with our products is our top priority. We understand that sometimes a product may not meet your expectations, and we are here to assist you with exchanges and returns.

1. Eligibility for Exchanges & Returns

• Time Frame: You can request an exchange or return within 3 days of receiving your product.
• Condition: Items must be unworn, unused, and in their original packaging with all tags and certificates intact. Items that do not meet these criteria will not be eligible for exchange or return.
• Non-Returnable Items: Personalized, engraved, or customized products, as well as items purchased on sale, are not eligible for exchange or return.

2. No Refund Policy

Please note that Vogue Wing does not offer refunds.

3. How to Initiate an Exchange or Return

• Contact Us: To start the process, email our customer service team at cc.voguewing@outlook.com with your order number and details about the exchange or return request.
• Return Shipping: Customers are responsible for the cost of return shipping unless the item received is incorrect or defective.
• Exchange Processing: Once we receive your item and verify its condition, we will process your exchange or issue store credit within 5-7 business days.

4. Damaged or Defective Items

If your product arrives damaged or defective, please contact us immediately at cc.voguewing@outlook.com or call us at +923472075063. We will arrange for a replacement or issue store credit, covering all return shipping costs.

5. Contact Information

For any questions regarding our Exchange & Return Policy, please reach out to us at cc.voguewing@outlook.com or call us at +923472075063. We’re here to ensure your experience with Vogue Wing is exceptional.